The New Consumer – Resorts and Leisure

ULI_NewConsumer

ULI panelist: Peter Rummell, Diana Permar, Michael Shannon and Dr. Jim Taylor

Heres the main highlights from todays ULI Resorts and Leisure session: 

  • Disproportionate impact on the wealthy
  • Buyers have adopted new due diligence in all shopping categories
  • Focus on needs not wants
  • Can live without 5 star stuff
  • Price, Price, Price
  • Buyers mindset from 06-07 will never return – Sales need to talk more about “values”
  • Prospects know everything about the developer and community
  • All about total cost of ownership
  • Have to learn what the customer really wants
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