One of the key concerns that every real estate developer is battling in today’s market reality is optimizing the effectiveness of their sales teams. Although the current climate is challenging and everyone looks forward to better days ahead, the fact is that a focus on better tools and process should be a factor in any selling environment.

When Deven and I started BrightDoor in 2005, we believed that an integrated approach to real estate sales and marketing was a natural evolution from the analog, fragmented communications that ruled the day. In the early days, developers categorized us as “nice to have” technology that provided a “wow” factor in sales centers. Today, customers view us as an essential solution, enabling lead generation and daily business management. Developers all over the globe are now digesting the reality that CRM is important but only if it’s integrated with all key sales and marketing efforts.

As I write this, I am on the final leg of a return trip from Dubai. I’ve just spent a week with developers of some of the most grand scale commercial and residential projects in the world. Guess what? They are dealing with many of the same challenges as our U.S. customers. At the heart of it all is providing sales efficiency at all levels – from moving web leads into the sale process more quickly to giving agents better tools for matching buyers with ideal products to improving the ability to track and measure sales progress.

Regardless of where I’ve traveled recently, one theme has been clear – the adoption of a fully integrated CRM solution is the most urgent need in optimizing sales efficiency and improving sales velocity.

At BrightDoor, we look forward to servicing the industry during this important transition.